How the rating works
We count evaluations on the one hand, directly from our website. There is no verification of real customer, but user must be logged in and we use reCAPTCHA verification against bots.
On the one hand, we import reviews from Heureka, but only from those customers who bought the product from us.
Evaluations without additional text are also counted.
The resulting rating is an average of ratings of 1-5 stars. For greater accuracy of the resulting average, the final rating is rounded up to a quarter of a star.
We mark sponsored reviews.
We delete reviews only exceptionally if the rating does not fulfill its function. In this case, we will notify the user.